Summary: Due to the instant-access and digital nature of generated documents, purchases are generally non-refundable once document generation has begun. If you experience a technical issue with document generation or delivery, contact us and we will help resolve it promptly.
SETTLED delivers AI-generated documents as digital products. Because documents are personalized and delivered immediately upon payment, we are generally unable to offer refunds once document generation has begun.
If you experience a technical failure that prevents your document from being generated or delivered, please contact us. We will make reasonable efforts to resolve delivery issues promptly, including regenerating your document at no additional charge.
We encourage you to review your information carefully before completing payment. The document preview and form fields allow you to review your inputs before finalizing your order.
For any billing or delivery concerns, email intake@settled.support. We are committed to resolving legitimate technical issues quickly and fairly.
We take chargebacks seriously. If you initiate a chargeback without first contacting us to resolve the issue, we reserve the right to dispute the chargeback with supporting documentation of delivery.